The methods section on the page, sample, definitions, exclusions, and named bias.
Key findings list
Executive summary listing numbered findings as divided rows, each pairing a headline stat and label with a title and a two sentence read.

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Median, quartile, and decile threshold cards with mini position scales and verdict notes.

Split section pairing an inline SVG scatter of accounts, split into four quadrants by median crosshairs, with a labeled list naming each quadrant.

Benchmark section showing each segment as a horizontal p25 to p75 range on a shared axis, with a median dot and top decile tick.

An interactive slider placing the reader's open rate in a percentile band, with cut points listed and a verdict card.

Median open rate by send day and hour as a token opacity heatmap grid, with peak, trough, and a legend.

Ranked survey answers as horizontal shadcn bars with sample size in the footnote.

Reference table listing each headline metric with last year, this year, a signed change chip, and a one line note on what moved it.

Month zero against month three as paired bars, churned teams counted, not survivors.



Five years of the median and top decile as a shadcn line chart, the case against comparing to stale numbers.
